3 ways to register with the MFA if you can’t log into your Singpass

Updated: Mar 25

With the rapid increase of Covid-19 cases around the world, Singaporeans studying abroad are advised to register at the MFA website to enable MFA to contact them should the need arise.

As diligent Singaporeans, of course, we follow instructions and head right to the MFA website to register. But, what happens when they ask for our SMS One-Time-Password that is sent to our Singapore mobile number while we're here in Australia? Oh, no.

Stay calm Singaporeans. There's always a way out. Here are 3 ways to register with MFA without your SingPass.

Option 1: Group eRegister

If one of your Singaporean friends or family members has access to their SingPass, he/she can do a Group eRegister for other Singaporeans. Click here for instructions on how to do a group registration.

Option 2: Online Form

RMIT Singapore Student Association has collaborated with the Overseas Mission to create an online form for Singaporeans without SingPass access to do a group registration for all Singaporeans in Melbourne. Click here to fill-up the form.

RMIT SSA prompts Singaporeans to fill up this form ONLY if you are unable to use SingPass to register with MFA or have not yet registered with MFA. Do note that this form closes on Thursday, 19/3/2020 at 23:59. Afterwhich, the form will not be in use anymore.

Option 3: Emergency contacts

If you do not have any friends that have access to their SingPass and missed the deadline for the online form, here are some important contacts that could help.

The MFA has a 24-hour hotline (+65 6379 8800), and they'll be able to assist you with your request regarding your registration. Alternatively, you can also reach out to the Overseas Mission in Australia at singhc_cbr@mfa.sg for assistance instead.

Most of us are separated from our families and loves ones back in Singapore. Click here to watch Singapore's Minister of Foreign Affairs, Dr Vivian Balakrishnan's interview with CNBC, which will keep you updated and (maybe) slightly assured of the situation in Singapore. If you have any questions, you can reach out to us on our Facebook or Instagram and we would love to chat with you. Do take care of yourselves and stay in the pink of health fellow Singaporeans!


Currently pursuing her Masters of Marketing Communications, Linda is the Executive Director of Marketing and Design at Singaporeans of Victoria. In her free time (which she doesn't have much of), she likes to create cute Instagram filters and edit silly videos.